Last Updated 21, Dec 2024

SYNCLOS

Terms and Conditions for SyncLOS Portal ([clientname]LMS.syncworks.app) example APLMS.syncworks.app

Introduction

This document records the Terms and Conditions (“Terms”) governing the access and use of the SyncLOS Portal available at https://[clientname]LMS.syncworks.app example https://APLMS.syncworks.app, including client-specific subdomains (where the first two letters represent different clients) (collectively, the “Platform”), managed and operated by SyncWorks Technologies Private Limited (“SyncWorks,” “Company,” “We,” “Us,” or “Our”), incorporated under the laws of India.

By accessing or registering on the Platform or availing of any Services offered by SyncWorks, users (“You,” “Your,” “Customer,” or “User”) agree to be bound by these Terms and the accompanying Privacy Policy.
These Terms govern all features, functionalities, and services available through the Platform (“Services”).

If You do not agree to these Terms, You must not use or access the Platform.

These Terms constitute an electronic record under applicable Information Technology laws in India and do not require any physical or digital signatures.

Definitions

• Platform: Refers to the SyncLOS Portal and its related dashboards, client portals, and interfaces owned and managed by SyncWorks.

• Services: SaaS-based tools and services provided by SyncWorks through the Platform to facilitate loan origination, credit analysis, documentation, workflow management, and decision support for financial institutions.

• Users: Includes individuals, organizations, financial institutions, co-operative societies, and credit societies using the Platform for their loan origination and processing activities.

• Client: Refers to an organization that subscribes to SyncLOS and is assigned a client-specific subdomain (e.g., abplms.syncworks.app).

Changes to These Terms

SyncWorks reserves the right to modify or update these Terms at any time.
Revised Terms will be posted on the Platform with the updated date. Continued use of the Platform after such modifications constitutes acceptance of the new Terms.

SyncWorks may also temporarily or permanently discontinue or modify certain features to ensure performance, compliance, or security without prior notice.

User Eligibility

By using the Platform, You confirm that:

• You are at least 18 years of age and competent to contract under the Indian Contract Act, 1872.

• You are authorized to access and use the Platform on behalf of the client organization, if applicable.

• You are not prohibited by any law in force from using our Services.

For Institutions:

• You are a validly registered legal entity with necessary licenses and approvals under applicable laws.

• You have authorized personnel to access and operate within the Platform.

Registration and Account Responsibility

To use the Platform, You must register and provide accurate, complete, and up-to-date information.
SyncWorks reserves the right to suspend or terminate access if any information is found to be false or incomplete.

You are solely responsible for maintaining the confidentiality of login credentials and for all activities under Your account. Notify SyncWorks immediately in case of unauthorized access.

Platform Access and Proprietary Rights

All content, code, designs, and intellectual property within the Platform are owned by SyncWorks Technologies Pvt. Ltd.

You are granted a limited, non-transferable, revocable license to access and use the Platform for Your business operations only.
You shall not:

• Copy, modify, decompile, or reverse-engineer any part of the Platform.

• Use automated tools (robots, scrapers, etc.) to extract data.

• Remove or alter copyright notices or proprietary markings.

Unauthorized use may result in termination and legal action.

Privacy

Your use of the Platform is governed by the SyncWorks Privacy Policy, which explains how we collect, use, and store Your information.
By using our Services, You consent to the processing of personal data in accordance with Indian data protection laws.

Disclaimers

• SyncWorks provides the Platform on an “as is” and “as available” basis.

• We do not warrant that the Platform will be error-free, uninterrupted, or completely secure.

• SyncWorks is a facilitator providing SaaS tools for loan management and decision-making. The actual loan policies, approvals, and decisions are solely the responsibility of the subscribing institution.

• SyncWorks is not liable for data loss, system downtime, or third-party integration failures (e.g., APIs, SMS gateways, etc.).

Limitation of Liability

Under no circumstances shall SyncWorks, its directors, employees, or affiliates be liable for:

• Any indirect, consequential, or incidental damages.

• Loss of business, profits, or data arising from Platform use.

In all cases, SyncWorks’ liability shall not exceed the fees paid by the User in the three months preceding the event giving rise to such liability, subject to a maximum of INR 10,000.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India.
Courts in Pune, Maharashtra, shall have exclusive jurisdiction.

Disputes shall be resolved through binding arbitration under the Arbitration and Conciliation Act, 1996, with Pune as the seat and venue.

Indemnity

You agree to indemnify and hold harmless SyncWorks, its directors, and employees against all claims, damages, or losses arising from Your use of the Platform, breach of these Terms, or violation of third-party rights.

Refund and Cancellation Policy

Payments made for Platform subscription or services are non-refundable.
If a transaction is processed twice by mistake, one transaction will be adjusted in subsequent billing.

Miscellaneous

• Failure to enforce any right shall not be deemed a waiver.

• If any provision is held invalid, the remainder will continue in effect.

• SyncWorks reserves the right to terminate or restrict access to any User violating these Terms.

Contact Information

For any queries regarding these Terms, please contact:
Info@syncworkstech.com
SyncWorks Technologies Private Limited
Pune, Maharashtra, India